Course Enrollment Policies

What is the minimum age for an enrollment at VTS?

In order to remain in compliance with the American Red Cross Guidelines, participants must be at least 12 years of age or older by the (in-person) class date.

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For participants under 18 years of age, seeking certification in any enrollment, a Parent or Guardian must accompany the minor and remain in the building for the duration of class. 

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Exception: Babysitter's Training Participants must be within the ages of 12-17 years. Parent/Guardian is not required for the entire duration, as VTS will provide a chaperone in addition to the Lead Instructor.

What happens if I fail?

Enrollment Registration does not guarantee the participant or obligate the Instructor to provide a passing result on any hands-on skill evaluation. If for any reason an Instructor cannot pass your skills, you will be encouraged to take the next upcoming course available. 

Something came up. How can I reschedule?

Due to the nature of reservations: All purchases are final. No refunds will be provided.

Enrollment Reservations may be rescheduled without penalty ONLY by requesting a reschedule at least seven days prior to the class date and start time. Cancellations are accepted only via email at info@vitalistrainingstudio.com. Once the appointment is canceled within seven days, the enrollment credit will be returned to the Member’s account, and the Member will be eligible to reschedule for an upcoming Enrollment of the same value within 90 days from purchase.

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Failure to cancel an appointment pursuant to the above policy (within 7 days) results in a “no-show”. No-shows mean that the client’s appointment total (if enrolled in a limited appointment membership) will be reduced as if the Member actually appeared in the appointment.

Notes

Important: The highlighted FAQ information above is provided for your convenience only and is not to be considered a complete disclosure or document of policies and procedures at Vitalis Training Studio, LLC. Please review your official documents prior to purchase.